Privacy policy

Effective date: April 12, 2021

1. About this Privacy Policy 

Privacy and security are essential concerns of the Wikiwallet website. We are firmly committed to processing your data lawfully, fairly, and transparently in full compliance with the EU General Data Protection Regulation.

Wikiwallet wants to give you the best possible user experience. We want to understand user behavior to improve our product and visitor experience on our site.

Thus, in this Privacy Policy, we transparently inform you which personal data we collect, process, and to whom we might forward it, which measures we take to protect your personal data, which rights you have, and whom you can turn for data protection issues.

The terms used in this Privacy Policy, like "Processing," "Sensitive data," or "Controller," are referred to the definitions of the GDPR.

Wikiwallet is an affiliate website offered via its website (together from now on referred to as "website").

2. Applicability 

This policy applies to anyone who uses Wikiwallet services, the Website, or interacts with Wikiwallet.

Our Cookie Policy is an integral part of our Privacy Policy.

3. Use by Minors

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you are a minor.

4. Responsibility for data processing and contact 

We will use the personal data provided by you with consent and outlined in this Privacy Policy and by data protection requirements. We have the responsibility for the processing of personal data in connection with services provided by us.

If you have any queries about the processing of your personal data and the exercise of your rights under GDPR, our privacy team will assist you.

Please contact us:

5. Personal data we collect 

We process only limited personal data that we receive from you, our website visitor. 

When using Wikiwallet or interacting with Wikiwallet, we might process the following personal data:

Contact data 
When requesting an ewallet upgrade, we collect an email address. 

Financial data 
In the course of an upgrade, we collect the ewallet's ID number for the solemn purpose of requesting an upgrade. No other data is collected.

Log data
We might process activities on the Website, for example, IP address, browser identifier, withdrawal address, computer or mobile device information, frequency, time, operating system, browser type, device type, identification cookies, form data, third-party cookies.

User support 
If you contact our support team, we might process different personal data. This is the information you might give to Wikiwallet support.

Marketing data
If you visit our website or social media sites (like Facebook, Twitter, LinkedIn, Youtube, Instagram), we might process statistical and marketing data.

Purpose and legal basis of data processing 
We process your personal data based on the provisions under GDPR.

Based on your consent 
If you have given us your consent, we will process the data only for the purposes declared in this Privacy Policy. You can withdraw your consent at any time.

We are processing direct marketing and advertising, website analysis, tracking for advertising purposes, and recruitment processes with your explicit consent.

Sensitive data
Wikiwallet does not process special categories of personal data. According to the GDPR, sensitive data includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and genetic and biometric data.

We will not disclose or sell your data to third parties.

6. Service providers 

We work with a few service providers to which we might transmit personal information. These perform services for us, such as website hosting, data analysis, information technology, and related infrastructure. Service providers may only use this data to the extent necessary to perform services or comply with legal rules.

7. Business partners 

To assure the provision of our services, we might transmit personal information to our partners. For example, we might share information and data with Paysafe Group.

8. Public bodies and institutions

We may share your personal data with governmental or investigative authorities if we are required by law to do so. Such requirements include court orders, subpoenas, and orders arising from legal processes and criminal investigations. We may also disclose your personal data if necessary to prevent, detect, or prosecute criminal acts.

Other third parties 
Wikiwallet might transfer your personal data to any other person, but only with your consent, to provide the services.

9. International data transfers 

Your personal data might be stored and processed outside the country of your residence. In providing our services, we might transfer data outside of the EU, for example, to the supplier in the United States or other countries. Their data protection laws might be of a lower standard than those in the European Union. 

10. Our social media presence 

Wikiwallet is present on social media on different platforms, through which we inform our clients, potential clients, and the general public. When you access social media platforms, these operators' general terms and conditions and privacy policies also apply. We want to point out that user data may also be processed outside the European Union. 

11. Retention and deletion periods

Wikiwallet shall delete personal data processed by us as soon as they are no longer required, and the erasure does present a conflict with any legal obligation.

12. Our Cookie Policy

A cookie is a small piece of data that a website places on your computer and is sent back to the site whenever you visit another document on the same Website. They are used mainly to identify each user and distinguish them from others who might be using the Website simultaneously.

Some cookies are deleted the moment you close your browser. These are called session cookies because they last only for the duration of a session. Such cookies typically store only an identification code readable only by the Website that set them.

Others have an expiration date and might be used to remember that you have already logged in on a website or store some preferences, such as language.

Purpose and types of cookies
Because websites cannot remember their users, they use cookies to recognize your browser and the choices that you have made. Cookies differ based on their function, lifespan, and who places them on a website.

Use of cookies
We are trying to give our visitors and account holders a user-friendly experience, thus adapting to our visitors as much as we can, for example, language preferences. Thus, our Website uses technical, functional, analytical, and commercial cookies with varying lifespans, but it can be up to 20 years. 

You can delete all cookies from your browser at any time.

Third-party cookies
Wikiwallet uses third-party providers for analytical and marketing purposes. To enable third-party services, these entities need to place cookies on the Wikiwallet website.

Web beacons
A web beacon is a tiny graphic image of just one pixel that is delivered to your computer either as part of a web page request or in an HTML email message. Wikiwallet uses them to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites.

Managing cookie preferences
In your browser settings, you can choose which cookies to accept and which to reject. These are placed differently, depending on the browser you are currently using. However, this might result in the inability to use all parts of our Website. 

12.1 Cookies in Wikiwallet's system

Technical cookies

Technical cookies help make a website usable by enabling essential functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.
  • _cfduid / 1 year / Used by the content network, Cloudflare, to identify trusted web traffic.
  • galaxy-sticky / Session / Registers which server-cluster is serving the visitor. This is used in context with load balancing to optimize the user experience. 

Functional cookies

Functional or preference cookies enable a website to remember information that changes the way the Website behaves or looks, like your preferred language or the region that you are in.
  • iub2 / Persistent / Allows the Website to recognize the visitor to optimize the chat-box functionality.

Analytical cookies

Analytical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. We also use Google Analytics for statistical reports, which continually improve the experience and our services.
  • _ga / 2 years / This cookie contains a uniquely generated code and is used to distinguish users from each other.
  • _gat / 1 day / Used to throttle request rate.
  • _gid / 1 day / Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
Read more about Google Analytics cookies:

Commercial cookies

Marketing cookies are used to track visitors across websites. The intention is to display relevant and engaging ads for the individual user and thereby more valuable for publishers and third-party advertisers.
  • ads/ga-audiences / Session / Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites.

Youtube and other Google services
Videos are served from Google's servers. You should beware that if you are logged into your account, your experience is personalized by Google. The majority of Google's cookies have a lifespan of 2 years. However, the "CONSENT" cookie is valid until 2038.
  • More about cookies on Google's websites:
  • Google's privacy policy:

Opting out from cookies and services

Please contact us via email if you want to object to your data processing for advertising purposes generally. You also can directly opt-out from tracking and the setting of cookies for advertisement purposes.

If you want to block certain cookies and services generally, go to the settings of your web browser or on the following links: 
  • Internet Explorer (
  • Safari (
  • Opera (
  • Google Chrome (
  • Mozilla Firefox (
  • Google Analytics (
  • However, be advised that we might not be able to provide all our services to you anymore if you withdraw your consent.

13. Your rights and options

Wikiwallet acknowledges the rights (right of access, right of rectification, right to erasure, right to restriction of processing, right to data portability, and the right to object) and options under GDPR.

To exercise one of the rights mentioned above, you can send an email to

You have the right to file a complaint to the competent supervisory authority if you evaluate that your rights under GDPR have been violated. 

14. Automated decision-making

Wikiwallet does not use personal data for automated decision-making, including profiling within the meaning of Art 22 GDPR.

15. Processing for other purposes

As a general principle of Wikiwallet, we only process personal data for the purposes for which they were collected.

16. Declaration of consent

By checking the respective box on the Website, you confirm that you have read the Privacy Policy and that you agree to the data processing.

You have the right to withdraw your consent at any time via email to

17. Personal Data Security

The security of data is fundamental to us, and we are committed to protecting the data we collect. Under GDPR and other standards, we undertake necessary procedures to prevent unauthorized access and personal data misuse.

18. Links to Other Websites

Wikiwallet website includes links to other web pages, companies, or persons. We take no responsibility for the privacy policies and content of those websites. The links are meant to be a helpful tool for the user, who might be interested in the information source.

19. Privacy Policy Updates

Wikiwallet has the discretion to change and adapt, including the option to add or remove parts of this Privacy Policy. Therefore, we invite you to check our Privacy Policy from time to time to stay informed about the changes.

By using the Wikiwallet website after the policy change, you agree to the changes.